Let’s build something great together
Add revenue, boost retention, launch in weeks.
Contact Salsa
Build a compelling payroll product easily, your way. Contact us to learn how to get started!
Oops! Something went wrong while submitting the form.
SALSA CANADA PRIVACY POLICY
Effective Date: November 20, 2025
Salsa Payroll Canada Inc. (“Company,” “Payroll Provider,” “our,” “we”, “us”) respects its users’ privacy and is committed to protecting its users’ privacy through compliance with this Privacy Policy (the “Privacy Policy”). This Privacy Policy is part of our Terms of Use, available here (“Terms of Use”).
In this Privacy Policy we describe the types of information we may collect from our users or that our users may provide when they use our website, salsa.dev (the “Website”), through our payroll platform (the “Platform”) or any other products, and/or services provided by us (collectively, the “Services”) and our practices for collecting, using, processing, and disclosing that information. Access and use of the Services may be as a (i) Website visitor; (ii) a business customer of one of more of our Services (a “Payroll Provider Customer”), (iii) a client of a Payroll Provider Customer (an “Employer-User”), or (iv) an employee of an Employer-User (an “Employee-User”) (collectively, “Users”). Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it. By using the Services, Users agree to the collection, use and disclosure of information, including Personal Information (defined below) in accordance with this Privacy Policy.
This Privacy Policy may not apply to information that we process on behalf of a Payroll Provider Customer where the Payroll Provider Customer is governed by a separate service agreement with Payroll Provider. If you have concerns regarding your personal information that is processed by a Payroll Provider Customer, please direct your concerns to the applicable Payroll Provider Customer.
In this Privacy Policy, “Personal Information” means any information that relates to a natural person and allows that person to be identified, either directly or indirectly, including but not limited to sensitive personal information that entails a reasonable expectation of privacy. For example, Personal Information may include: (a) information about either an Employer-User or an Employee-User, such as email address, name, and banking information; and (b) information about a Payroll Provider Customer subscribed to the Platform and any information about the Employer-Users or Employee-Users uploaded to the Platform.
When Users use our Services, we may collect or receive Personal Information to provide them our Services and operate our business. The types of Personal Information that we may collect include:
We collect information from Users when they use our Services or contact us with inquiries. The Personal Information shall include:
When Users use our Services, communicate to use directly through the Platform, social media, or contact us by phone or email, we will automatically collect, and store certain Personal Information provided, and the activities engaged in by the applicable user.
We will receive and store certain Personal Information about Users and their device(s) automatically when Users access or use the Platform. This information may include:
When Users use the Platform and/or Services, we may collect general location information (such as IP address). This information may be used to provide recommendations to Users, and to enhance Users’ experience and improve the Platform and Services.
We may collect Personal Information about Users from Payroll Provider’s business partners, financial service providers, identity verification services, and/or public sources to provide Users with the Services as part of our fraud detection, monitoring, and prevention measures.
Further, we may collect Personal Information from Users from other sources and in response to marketing, promotional, or other communications, through social media or online interactions, connected to an actual or prospective business relationship with us, and/or by giving us contact details at events.
We also may combine Personal Information that we receive from you with information we obtain from other sources, such as:
Note About Employee-Users:
Please note that if you are an Employee-User, Payroll Provider may collect information directly from the Employee-User of the Payroll Provider Customer through which Employee-Users receive access to the Platform. An Employee-User’s agreement with the relevant Employer-User will explain how the Employer-User shares Personal Information with Payroll Provider, so we encourage Employee-Users to ask direct questions regarding their Personal Information with the applicable Employer-User.
We may use Personal Information that we collect or receive about Users for various purposes.
We use Personal Information to provide Users with our Platform and/or Services. If the applicable information is to be provided to, or the Services are to be performed by, a third party, then we will disclose the applicable Personal Information to the third party. Personal Information collected by us may be available or provided to a third party that is contractually obligated to protect Personal Information as disclosed in this Privacy Policy.
We use Personal Information from Users for our everyday business operations such as supporting, auditing, administering the Services, and analytics. Personal Information collected from Users may also be used to improve the content and/or functionality of the Services. For example, it may be used to help us improve our Platform’s functionality for payroll services.
Subject to applicable law, we use Personal Information to communicate with and respond to Users where necessary. We may contact Users:
We comply with Canada’s anti-spam legislation (CASL) and we will not send you electronic communications in contravention of this law. We will request that you expressly consent to receiving electronic communications from us.
We will ensure that our electronic communications with you include an opt-out feature and instructions on how to un-subscribe if you no longer wish to receive future e-mail or text messages from us. You can unsubscribe using the link included in the e-mail/text message or by sending an e-mail to legal@salsa.dev. If you do not expressly consent to receiving electronic communications, we will only communicate with you for the limited purposes permitted under CASL.
Our Services are subject to certain laws and regulations which may require us to process Users’ Personal Information. For example, we process Personal Information to fulfill our business obligations, or as necessary to manage risk as required under applicable law.
When Users access or use our Services, each are bound by our Terms of Use and this Privacy Policy. To ensure compliance, we process Users’ Personal Information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal activities on our Services. We also process Personal Information to investigate, prevent or mitigate violations of our internal terms, agreements or policies; and enforce our agreements with third parties and business partners.
We use Users’ Personal Information to protect Users, others, and our business, including, without limitation, using information for fraud prevention, for enforcement of our Terms of Use, to comply with the law, and to protect against security risks.
We may use Personal Information for any other purpose disclosed to Users at the time we collect or receive the Personal Information, or otherwise with consent.
Personal Information provided to us or that we collect from third parties may be published or posted on non-public areas of the Platform to be accessed or viewed by the applicable Payroll Provider Customer or third parties that assist us in providing the Services, such as the relevant taxing authorities and/or vendors that assist with compliance matters (collectively, “User Content”). User Content is not posted in a public-facing medium; however, Users acknowledge that User Content is transmitted by Payroll Provider at the risk of Users. Therefore, we cannot and do not guarantee that User Content will not be viewed by unauthorized persons. Payroll Provider is not obligated to police, review or verify User Content in any way. Payroll Provider is not responsible for and expressly disclaims any and all liabilities arising from any User Content.
Finally, we may create aggregated, de-identified or anonymized data from your Personal Information and other individuals whose personal information we collect. We may use aggregated, de-identified or anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Services, promote our business and to train our artificial intelligence or machine learning models.
We may use cookies, web beacons, pixels and similar technologies to collect information and personalize Users’ experience with the Services. We do not correlate tracking information to individuals, however some information collected, such as IP addresses, will be unique.
We may use local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data on your device outside of your browser in connection with specific web applications.
Additionally, we may use web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened or that certain content was viewed or click.
We may also use cookies to automatically collect information about you. Cookies are small web files that a site or its provider transvers to a device’s hard drive through a web browser that enables Payroll Provider to recognize the individual and remember certain information. We may use chat and other artificial intelligence technologies that employ cookies and/or software code to operate the chat features through the Services. These third party technologies may access and use information about webpages you have visited, your IP address, your general geographic information and other Personal Information you share through online chats or within inputs to facilitate the provision of the Services.
We use first-party and third-party cookies for the following purposes:
Users may disable the use of cookies by modifying their bowser settings but note that doing so may alter features of the Platform or Services.
Some content accessible through our Services is served by third parties, including advertisers, ad networks and servers, content providers, and service providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect your Personal Information about Users when using the Services for the purposes of marketing. The information they collect may be associated with Personal Information or they may collect information about Users’ online activities over time and across many online services.
We do not control these third parties’ tracking technologies or how they may be used. If Users have any questions about an advertisement or other targeted content, they should contact the responsible provider directly.
Payroll Provider does not track Users over time and across third party websites to provide targeted advertising, and therefore does not respond to Do Not Track (DNT) signals. However, some third party websites track browsing activities when Users use their websites so that they can tailor content to Users’ preferences. If Users are visiting such sites, a web browser may provide a setting so that third parties (particularly advertisers) know you do not want to be tracked.
Our Services are not intended for children under the age of majority, and Users are not allowed to use our Services or provide information to or on our Services if they are under the age of majority in the applicable jurisdiction. We do not knowingly collect Personal Information from children under the age of majority. If we learn we have received Personal Information from or about a child without verification of parental consent, we will delete that information immediately. If we might have any information from or about a child under the age of majority, please contact us immediately at legal@salsa.dev.
We may disclose aggregated information about Users, and information that does not identify any individual, without restriction.
Further we may share Personal Information of Users with the following entities:
Finally, we will also disclose Personal Information with consent or direction, or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Payroll Provider, our customers, or others.
We retain Personal Information we collect where we have an ongoing legitimate business need to do so (for example, to provide Users with the Services or to comply with applicable legal, tax, or accounting requirements).
When we have no ongoing legitimate business need to process Personal Information, we will either delete or anonymize the Personal Information or, if this is not possible (for example, because the Personal Information has been stored in backup archives), then we will securely store the Personal Information and isolate it from any further processing until deletion is possible.
We strive to provide Users with choices regarding the Personal Information provided to us. We have created mechanisms to provide the following control over Personal Information:
If you are a Payroll Provider Customer, you may review and change your Personal Information by accessing your account information. If you are an Employer-User or Employee-User, please contact the Payroll Provider Customer or Employer-User through which you have access to the Services to find out more information on how to access and/or correct your Personal Information. Users may send us an email at legal@salsa.dev to request access to, correct, or delete any Personal Information that has been directly provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Users also have the right to data portability, which includes the right to request that computerized Personal Information be communicated in written, intelligible transcript request that collected Personal Information be communicated to Users in a structured, commonly used format.
This section lists the privacy-related rights that we extend to Users. The right to know and right to deletion are not absolute and are subject to certain exceptions. For example, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information, the applicable account with us or the security of our systems.
Users may also request that we provide them with a copy of their Personal Information in a commonly used electronic format so that it can be managed and moved.
Please note that we may ask Users to verify their identity before responding to such requests.
Our Services are accessible within Canada. If Users are signing up to the Services in Canada, the Personal Information collected will be maintained on servers located in the United States.
Please be aware that we and some of the third party service providers with whom we may share your information store information in the United States and other countries. As a result, your information will be transferred from Canada into the United States and may be transferred from there to another country to one of our third party service providers. Some of these countries (including the United States) may not have data protection laws as comprehensive or protective as those in Canada. For example, Personal Information may be subject to access requests from governments, courts or law enforcement agencies in those jurisdictions according to the laws in those jurisdictions. Personal Information may also be shared in response to valid demands or requests from government authorities, courts and law enforcement officials in those countries. We will use reasonable efforts to ensure that appropriate protections of your Personal Information are in place during an international transfer of your Personal Information. We will ensure such international transfers are legal by using valid legal methods (such as standard data protection clauses approved by the European Commission or the United Kingdom, or if we have your express consent to the transfer.
Payroll Provider will take all steps reasonably necessary to ensure your Personal Information is treated securely and in accordance with this Privacy Policy.
We have implemented measures designed to secure Personal Information collected by us from accidental loss and from unauthorized access. For example, access to the Platform by a Payroll Provider Customer is available through a password and unique customer ID selected by the Payroll Provider Customer. This information is encrypted through the Services with secure socket layer technology (SSL) and is also encrypted when it is stored by us to prevent unauthorized parties from viewing such information. Also, we perform regular malware scanning of the Website, Platform and all servers and computers used by us to support the Services. All Payroll Provider employees are required to adhere to our security and confidentiality procedures and undergo training related to maintaining the security of user Personal Information.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect Personal Information, we cannot guarantee the security of Personal Information transmitted to or through our Services. Any transmission of Personal Information is at the applicable user’s own risk. We are not responsible for circumvention of any privacy settings or security measures contained on or through the Services.
Our legal basis for collecting and using the Personal Information described in this Privacy Policy will depend on the Personal Information concerned and the specific context in which we collect it. However, we will normally collect or receive Personal Information from Users only (i) where we need the Personal Information to perform a contract with a Payroll Provider Customer; (ii) where the processing is in our legitimate interests and not overridden by Users’ rights; or (iii) where we have consent to do so. We have a legitimate interest in operating our Services and communicating with Users as necessary to provide these Services, for example when responding to queries, improving our Platform, Website, and/or Services, undertaking marketing, or for the purposes of detecting or preventing illegal activities.
In some cases, we may also have a legal obligation to collect Personal Information or may otherwise need the Personal Information to protect Users’ vital interests or those of another person. If we ask Users to provide Personal Information to comply with a legal requirement or to perform a contract, we will make this clear at the relevant time and whether the provision of the Personal Information is mandatory.
The Services may contain links that lead to other websites, and Payroll Provider is not responsible for the privacy practices, content, and/or activities of these linked websites. In addition, our content may be integrated into web pages or other online services that are not associated with Payroll Provider. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control online services provided by third parties. Nonetheless, we seek to protect the integrity of the Services and welcome any feedback about these external websites.
This Privacy Policy may be amended by us from time to time in our sole discretion and without any prior notice to you. The collection, use and disclosure of your Personal Information by us will be governed by the version of this Privacy Policy in effect at that time. We will post any changes we make to the Privacy Policy on this page. Users may be notified of any material changes to our Services on our Website and/or by email to the most recent email address that was provided to us, if any.
Users are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
You may request access to your Personal Information which we may hold by contacting us at the contact information set forth below, and we will respond within the time periods provided for under applicable laws. We will need to verify your identity before providing you with the Personal Information we hold about you. There is no cost for such access request unless you require copies of records. We may not be able to provide you with access to your Personal Information if the information cannot be separated from the Personal Information of others, cannot be disclosed for reasons of security or commercial confidentiality, or is protected by legal privilege. If we cannot provide you with access to your Personal Information, we will advise you of the reasons access is being denied, unless we are prohibited by law from doing so.
You may request to update and change your Personal Information at the contact information set forth below. We shall endeavor to correct or complete any Personal Information which you advise us is inaccurate or incomplete. Where appropriate, the amended information shall be transmitted to third parties having access to such information.
We welcome your feedback. If you have questions, comments or concerns about this Privacy Policy, or would like to do any of the following:
Please contact our Privacy Officer at privacy@salsa.dev and we will endeavour to get back to you as soon as possible.